Privacy Policy
Last updated: April 21, 2026
Nelisoftwares ("Nelisoftwares," "we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use it, and the rights you have when you visit nelisoftwares.com (the "Site") or engage our software development, design, and consulting services (the "Services").
1. Information We Collect
Information you provide to us. When you contact us through our website forms, request a proposal, enter into a partnership discussion, or engage us for a project, you may provide us with your name, email address, phone number, company name, job title, country, project details, budget range, and any other information you choose to share in your message.
Information collected automatically. When you visit our Site, we and our third-party providers may automatically collect technical information such as your IP address, browser type, device type, operating system, referring URLs, pages viewed, time spent on pages, and general location (at the city or country level). This is collected through cookies, pixels, and similar technologies.
Information from third parties. If you connect with us through a third-party platform (for example, LinkedIn, a referral partner, or a scheduling tool), we may receive limited information from that platform in accordance with its privacy policy and your settings.
Client project data. In the course of delivering Services, we may access data, code, credentials, designs, or other materials provided by our clients. This information is handled under the terms of the applicable engagement agreement or NDA rather than this Privacy Policy.
2. How We Use Your Information
We use the information we collect to:
- respond to inquiries, prepare proposals, and communicate about potential or ongoing projects;
- deliver, maintain, and improve our Services and our Site;
- send you project updates, invoices, and service-related communications;
- with your consent, send marketing emails about our work, case studies, and new offerings (you can opt out at any time);
- analyze website usage and improve user experience;
- comply with legal obligations, enforce our agreements, and protect our rights and those of our clients and partners.
3. Legal Bases for Processing (EEA/UK Users)
If you are located in the European Economic Area or the United Kingdom, we process your personal data on the following legal bases: your consent, the performance of a contract with you, compliance with a legal obligation, or our legitimate interests in operating and growing our business (where those interests are not overridden by your rights).
4. Cookies and Tracking Technologies
Our Site uses cookies and similar technologies to remember your preferences, understand how visitors use the Site, and measure the effectiveness of our marketing. We may use analytics providers such as Google Analytics. You can control cookies through your browser settings, though disabling certain cookies may affect Site functionality.
5. How We Share Your Information
We do not sell your personal information. We may share it only in the following circumstances:
- Service providers. We use trusted third parties to host our Site, send emails, process payments, analyze traffic, manage customer relationships, and provide cloud infrastructure. These providers only access the information needed to perform their services.
- Clients and partners. If you are introduced to us through a referral partner or if your inquiry relates to a joint engagement, we may share relevant information with that party.
- Legal and safety reasons. We may disclose information when required by law, in response to a lawful request, or to protect the rights, property, or safety of Nelisoftwares, our clients, or others.
- Business transfers. If Nelisoftwares is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction, subject to equivalent privacy protections.
6. International Data Transfers
Nelisoftwares operates internationally and works with clients and vendors around the world. Your information may be transferred to and processed in countries other than your own. Where required, we put appropriate safeguards in place, such as standard contractual clauses, to protect your data.
7. Data Retention
We retain personal information for as long as necessary to fulfill the purposes described in this Policy, including to provide our Services, maintain business records, comply with legal obligations, and resolve disputes. Inquiry data from visitors who do not become clients is typically retained for up to 24 months.
8. Security
We implement reasonable administrative, technical, and physical safeguards designed to protect your information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
9. Your Rights
Depending on where you live, you may have the right to access, correct, delete, or receive a copy of your personal information; to object to or restrict certain processing; to withdraw consent; or to lodge a complaint with a data protection authority. California residents have additional rights under the CCPA/CPRA, including the right to know and the right to opt out of the sale or sharing of personal information (we do not sell or share personal information as defined by the CCPA).To exercise any of these rights, contact us at the address below. We will respond within the timeframes required by applicable law.
10. Children's Privacy
Our Site and Services are not directed to children under 16, and we do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will delete it.
11. Third-Party Links
Our Site may contain links to third-party websites. We are not responsible for the privacy practices of those sites, and we encourage you to review their privacy policies.
12. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date above and, for material changes, provide additional notice (such as a banner on our Site or an email).
13. Contact Us
If you have questions about this Privacy Policy or how we handle your information, please contact us at:
business@nelisoftwares.com
